We are here to answer your questions and help plan your heritage experience
Whether you have questions about a specific tour, need help choosing the right experience, or want to arrange a private group booking, our team is ready to assist.
42 Heritage Lane
Sydney NSW 2000
Australia
Monday to Friday: 9:00 AM - 6:00 PM AEST
Saturday: 10:00 AM - 4:00 PM AEST
Sunday: Closed
For booking enquiries, please use our online booking form on the homepage. We respond to all enquiries within 24 hours during business days.
Planning a corporate event, school excursion, or special occasion? We offer customised heritage experiences for groups of 15 or more. Email us with your requirements for a tailored proposal.
Our office is located in the historic Rocks precinct of Sydney, within walking distance of Circular Quay station.
We recommend booking at least 72 hours in advance for most tours. Popular tours during holiday periods may require longer notice. Same-day bookings are occasionally possible—contact us to check availability.
Full refunds are available for cancellations made more than 48 hours before the tour. Cancellations within 48 hours receive a 50% refund or full credit toward a future booking. Weather-related cancellations by Eylziperpe receive full refunds or reschedules at no cost.
Accessibility varies by tour due to the nature of historical sites. Please contact us before booking to discuss specific requirements. We can often adjust routes or provide additional information about terrain and facilities.
Yes. Any of our standard tours can be booked privately for your group at adjusted rates. We also create bespoke heritage experiences for special interests, corporate events, and educational groups.